Medical Transcription Consulting Services (MTCS)

MTCS is a program offered by SMCS. We have an experienced team of experts who can provide you with the necessary guidance to migrate to this exciting and profitable business. The period of consultancy is 8 weeks for 6 days a week and 6 hours per day.

The consultancy has the following three phases

Recommended time frame after signing of contract is 3 weeks. SMCS would provide assistance in the following areas

1. Organisational Setup

• Hardware/Software requirements
  A Complete detailed list of the required Hardware/Software.

• Networking requirements
  A list of technical details for networking, connectivity and Internet requirements.
  
  
• List of reference material required in operations
  Complete list of current reference material, necessary for the smooth operations of the Medical Transcription business.
  
  
• Assistance in interviewing and hiring of personnel
  Hiring of manpower including Production Manager, Quality Control Editors, Medical Transcription Executives and Data Management Staff.

• Organisational framework and job descriptions for personnel
  The framing of the organizational structure along with job descriptions of the staff in order to get the maximum and most efficient output from the staff.

2. Training of Manpower

• Training of Medical Transcription Team (MTT)
  The training of Transcriber, Quality Control Editors and Proof Readers will be provided so as to produce efficient, reliable and productive team for your company. This training would focus on quality efficient measures for Medical Transcription and ways of using different reference material and the Internet to enhance transcription quality.
  
  
• Training of Data Management Staff
  These personnel would be trained in various aspects of data management, i.e. uploading/downloading, FTP methods, conversion of files, data archiving, effective distribution procedures, reconciliation of data, etc.
  
  
• Train the Trainer Program
  A comprehensive orientation course is provided to the Faculty to enable them have a clear idea of what they are going to teach, how to assess the candidates and how to report to the management.

3. Operational Consultancy

• Assistance in development of a practical oriented plan.
• Defining the whole transcription cycle from source and back.
• Formation of contingency measures to ensure smooth workflow.
• Assistance in formulation of quality assurance measures, quality maintenance procedures and motivation of staff.
• Identifying critical components of Medical Transcriptions.
• Assistance in setting up facility for maximum production in minimum costs.
• Assistance in financial projections.

BPO